Our Services

We understand that choosing a care provider and package of support can seem complex and overwhelming – but it needn't be. Our experienced staff are here to help you design a holistic and comprehensive package of support to enable you to live your life in the way you want.

We provide intergrated care and support packages for people with a wide range of abilities. Whether you would like support to visit friends, get out and about, or support in your home, we can provide a care package that suits your needs. We’ve been providing support for people since 1994, and so we understand that there is no such thing as “one size fits all” – every person is different – and each package of support we provide is different.

The Support We Offer

Examples of the type of service we can provide include:

  • Support to be as active in your community as possible including visiting friends, attending church/temple/mosque services, shopping, and participating in local clubs
  • Personal care support
  • Safeguarding support for people with dementia to enable them to live safely in their homes
  • Support at home, including helping prepare meals, budgeting, and housework.

This is not all we do - we know that the only way to design a truly person centred package of support is to listen to YOU. You are at the heart of the service we provide!

If you decide to use our service, an individual contract will clearly record the details of the care/support to be provided, indicating each outcome/activity for the person to receive the service and how they wish to be supported.

  • We will talk about how we work and provide written information about Woodford in a format that suits you
  • We will listen carefully to what the person using our service and their support/family members want and how we can support that whilst ensuring the person remains safe
  • We will talk about and write down what medication the person needs to take
  • We will ask about what kind of person you would prefer to support you and try to find a fit
  • We will agree an action plan and learn about the person and what they want
  • When we have agreed a plan, we will formalise our arrangements and provide you with a copy.

The manager visits makes sure everything is ok, I am happy with everything…"

Paying For Services

Direct Payments

You may be eligible to receive Direct (cash) payments from your Local Authority, depending upon your financial situation. Your Local Authority will carry out a means test to see if you qualify for this kind of funding. In some circumstances, you may be asked to make a contribution towards the service provision. You can choose to employ your own carer or use a local provider if you do not want to have the responsibility of being an employer. Carers are also able to receive Direct Payments, though spouses and close relatives who live in the same household do not usually receive Direct Payments unless the Local Authority agrees that this will best meet your needs. The Local Authority will monitor the money that is being spent on providing services for you. If you opt to employ your own carer, Woodford are more than happy to provide consultancy services to you free of charge.

Health Budgets

If you already have access to a Health Budget via your GP or local Primary Care Trust, there may be some services we can provide that could be paid for from this. Examples include, rehabilitation, short-term intensive social support in relation to post-stroke care, mobility assistance, physiotherapy or occupational therapy services.


If you are funding your own care, our staff can assist with budgeting based on your personal requirements. Alternatively, you or someone on your behalf, can access helpful information at www.payingforcare.org, a non-profitable organisation who provide on online advisor.


Similar to self-funders, Woodford staff are available to discuss with family members budgeting requirements based on the level of support required by your loved one. However, if you prefer to seek advice from an outside source, you can access information at www.payingforcare.org, a non-profitable organisation who provide online advice about how to pay for care and support service

Personal Independence Payment

Personal Independence Payment (PIP) helps with some of the extra costs caused by long-term ill-health or a disability. It is paid to people aged 16 to 64 who have been assessed as having difficulties with mobility (going out and moving around) &/or activities related to daily living such as:

  • Preparing or eating food
  • Washing, bathing and using the toilet
  • Dressing and undressing
  • Reading and communicating
  • Managing medicines or treatments
  • Making decisions about money
  • Engaging with other people.

The PIP is not based on a person’s condition but on how their condition affects them. An assessment is made to work out the level of help the person will receive and is regularly reassessed to make sure that they are getting the correct level of support.